processes which ensure fairness, responsiveness and high-performance.
Leaders who:
are committed to sector stewardship
are systems thinkers
drive culturally and psychologically safe workplaces
tell the sector’s stories with pride.
People who:
have the skills the sector needs, for now and the future
have opportunities for career development and learning
understand the craft of public service.
Goal 1: We are better equipped to respond to complex challenges
Action
What is this action about?
Who are the partners?
Expected delivery by
Collaboration mechanisms
Apply the Regional Collaborative Governance Model (RCGM) to a complex regional issue and capture learnings to inform future collaborative governance mechanisms.
The RCGM has been developed to support public sector organisations, located in or providing services to regional Queensland, to better coordinate and collaborate.
The RCGM aims to support agencies to tackle the unique challenges faced by regional Queensland communities. It will be implemented from 2024 across multiple regions in Queensland.
This action will deliver learnings for sector collaboration by applying the RCGM to a specific challenge and determining if and how these learnings can be applied more broadly.
Department of Regional Development, Manufacturing and Water
End of 2025
Collaboration governance
Work with public sector leaders to develop model(s) under the Public Sector Act 2022 for effectively delivering priorities/initiatives/projects which involve more than one public sector organisation.
The public sector is good at coming together to respond to a crisis. This action will look at how successful collaboration can also be achieved for longer term challenges which require input and expertise from several public sector organisations.
One of the functions of chief executives under the Act is to provide sector stewardship by working collectively and collaboratively to implement public sector-wide policies and priorities.
This action will identify ways of tackling public sector-wide challenges and document the collaborative governance models appropriate for future use.
End of 2024
Collaboration skills
Develop practical guidance based on research and the sector’s existing success stories to support successful sector collaboration.
Effective collaboration within government and with external partners and stakeholders requires the ability to bring together the right skills and expertise, negotiate effectively, navigate complexity and resolve conflict.
Real collaboration is critical to our ability to solve complex problems and innovate.
This action leverages the sector’s current strengths and looks at existing collaborative efforts—including what is working well and what can be improved—to inform the development of practical guidance for collaboration by individuals and teams.
End of 2024
Goal 2: We are better connected to the community
Action
What is this action about?
Who are the partners?
Expected delivery by
Engagement with First Nations peoples
Implement sector-wide guidelines, resources and training for culturally appropriate engagement with First Nations peoples and communities.
Multiple public sector organisations engage with Aboriginal peoples and Torres Strait Islander peoples and their communities—this engagement is an important aspect of reframing the relationship as envisioned in the Act.
Unique knowledge, skills and practices are required to support genuine and appropriate engagement with Aboriginal peoples and Torres Strait Islander peoples.
This action will create clarity for public sector employees about how to respectfully approach and deliver culturally appropriate engagement processes with Aboriginal peoples and Torres Strait Islander peoples and communities.
Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts
End of 2025
Engagement skills
Develop a plan for building practical skills in community engagement, facilitation and public communication across the sector.
Building and maintaining trust requires us to communicate and consult with the community in ways which meet their needs and expectations—this is particularly relevant as technology continues to transform how people expect to engage with the public sector and government.
Effective engagement allows us to understand diverse perspectives and provide critical information in contemporary and accessible ways.
This action will look at how to build practical skills and experience across the sector in engaging with the community to design and deliver services and programs, facilitating conversations with the community and stakeholders, and communicating with the broader public.
